filters
state:
Show
city:
Show
product:
Show
Basically messed up my credit score & if not now, in future unless I pull whatever sum my debt with this company has reached. Try to see if the people are Indian, if you aren't then you'll probably be best off just going through Hertz or another option. I'm sorry, I...
Read more
#1083549
Reply to reviews

RelayRides - Denied
Denied - for no reason. I meet all of their requirements but was denied a membership. I gave them my social security number, address, photo of my license, photo of my face, and credit card information and they are unable to disclose a reason why. I understand this has...
Read more
Anonymous
Fomosha1

I was also denied due to my "transunion auto score" which is odd because i have a perfect driving record no tickets ever, i have always kept valid insurance, and I have neve...

Anonymous
Anonymous

Same here. I have excellent credit, no accidents, no traffic violations, no insurance claims in over 10 years, homeowner, business owner. If they can't approve me to rent, t...

#866178
Reply to reviews
I have never expected such an unprofessional attitude from Turo. I was on hold by your customer representative from past 30 min so that I could connect to Miss Kristen in claims department but after waiting for so long my phone was disconnected by Turo. Not to mention...
Read more
1.0
I didn't like
  • Relay rides evasive policies for damage claims
  • Terms and conditions
#862819
Reply to reviews

Short Review on November 19, 2016

RelayRides
#958109
My membership was decline, I met all the requirements. My account was hacked, I will never use your service again y'all can kiss my *** *** *** I will tell all my friends and family not to news Turo again they *** suck *** heads.
Comment
Show

Other Product Review

RelayRides
#787825
1.0
Details
Terrible!! Ripped off by over $1,000. AVOID!!!
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Reliability
Website

Other Product Review

RelayRides
#734041
1.5
Details
Great concept with flawed execution by snot nosed kids with Uber dreams. Changing the name won't help this company.
Comment
Show
Insurance Quality
Location
Product or Service Quality
Website

Other Product Review

RelayRides
#684749
1.6
Details
They have too many technical gliches,, non existent cust service....how do ubdeal with peoples personal property yet dont answer phones or respond to people for days.......they operate in the dark ages.
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Price Affordability
Website
The turo website is now hobbled compared to what relay rides used to be. You used to be able to contact a car own to get answers to questions like whether a car was smoke free or if you could wiggle in a few extra miles, etc. That ability to contact is now gone. IF you...
Read more
1.9
#855109
Reply to reviews
TERRIBLE company. I am a host through Airbnb and love the all the new sharing apps out there. This one is DO NOT USE for sure. I returned my car in tip top shape yet the owner filed a claim. Turn states that it can withhold AT LEAST $300 even if you win the case!! It...
Read more
Anonymous
Anonymous

Never use Turo, they charged me for damage and they did not show any evidence. I warn you that you can be next sufferer.

1.0
I didn't like
  • Some of the terms and conditions
#848258
Reply to reviews
I thought it was an awesome idea to be able to rent a nice car for a decent price. Then I rented a very nice Jeep Wrangler and returned it without any damages. The car owner filed a false claim for 800 stating the vehicle was damanged. He posted Picts of a jeep that...
Read more
Anonymous
Anonymous

Hi, Jonesbro!We had same, very similar problem.Still talking to Turo, but soon might be starting with lawers/finanical security authorities. Would you like to join the effort,...

#845375
Reply to reviews
Well, check this out. I joined Turo. Didn't rent for a while. Decided to give them a try when I was out of town. Paid the rental fee plus a delivery fee, money came out instantly from my credit card. On the way to get the car I am told the owner canceled and my...
Read more
Anonymous
Anonymous

Not true,, I am an owner with Turo since many years and Most of my customers are color people and not white .. please be fair .. I know they are restrict but it is a risky bus...

Anonymous
Anonymous

I would avoid Turo as there customer support is very poor

2.3
#834205
Reply to reviews
They have changed their name from RelayRides to Turo. Rented out a Toyota Prius for 3 months. Car was in good condition, but major problem with the way Turo operates. They allowed a woman who doesn't own the car to create a Turo account and rent out the car with...
Read more
1.7
#820848
Reply to reviews
This company should be shut down. A couple of months ago, my car was totally unreliable until I could get it fixed, and I signed up for Relay Rides. I found a vehicle to rent for a week. In the middle of that week, I was informed that my own car wouldn't be ready when...
Read more
Anonymous
Anonymous

If her name was Klyie you will always be treated this trash, ignored or get a cancelled membership!

#806181
Reply to reviews
Rented my suburban for 2 years and it went well. Suburban got wrecked. Turo doesn't want to pay. Sad!! Insurance not good.
Read more
Anonymous
jess

Relay Rides did the same thing to me. When a renter totaled my Prius the company Relay Rides insurance refused to pay me a dime. I was so upset that I finally retained a law...

Anonymous
Jess

Hi, the same thing happened to me! I was upset enough about it to find a lawyer who would take my case. He asked me to look around and see who else has had this problem (cla...

2.0
#794253
Reply to reviews