RelayRides - Denied

1 of 72 RelayRides reviews

Denied - for no reason.I meet all of their requirements but was denied a membership.

I gave them my social security number, address, photo of my license, photo of my face, and credit card information and they are unable to disclose a reason why. I understand this has happened to other people. Now they have responded to my inquiry saying any emails or questions I have for them won't even be responded to. What are they doing with the sensitive customer data, social security numbers, and credit card information with the people they deny?

How are they able to take this information and then deny a reason?And then say they're no lot even going to respond to emails.

This review is a subjective opinion of a user.
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Reason of review:
Poor customer service
Preferred solution:
A clear answer as to: 1. why i was denied after meeting all of the requirements 2. what is being done with my credit card, social security number, and personal information?
Product or service
Relayrides Sign Up
Review category
Rentals
review #866178

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Helpful? 6 Yes 6 0 No 0
Had the same issue 4 Yes 4
1 of 72 RelayRides reviews
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