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Basically messed up my credit score & if not now, in future unless I pull whatever sum my debt with this company has reached. Try to see if the people are Indian, if you aren't then you'll probably be best off just going through Hertz or another option. I'm sorry, I...
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#1083549
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Short Review on November 19, 2016

My membership was decline, I met all the requirements. My account was hacked, I will never use your service again y'all can kiss my *** *** *** I will tell all my friends and family not to news Turo again they *** suck *** heads.
#958109
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RelayRides - Denied
Denied - for no reason. I meet all of their requirements but was denied a membership. I gave them my social security number, address, photo of my license, photo of my face, and credit card information and they are unable to disclose a reason why. I understand this has...
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Anonymous
Fomosha1

I was also denied due to my "transunion auto score" which is odd because i have a perfect driving record no tickets ever, i have always kept valid insurance, and I have neve...

Anonymous
Anonymous

Same here. I have excellent credit, no accidents, no traffic violations, no insurance claims in over 10 years, homeowner, business owner. If they can't approve me to rent, t...

#866178
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I have never expected such an unprofessional attitude from Turo. I was on hold by your customer representative from past 30 min so that I could connect to Miss Kristen in claims department but after waiting for so long my phone was disconnected by Turo. Not to mention...
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1.0
I didn't like
  • Relay rides evasive policies for damage claims
  • Terms and conditions
#862819
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The turo website is now hobbled compared to what relay rides used to be. You used to be able to contact a car own to get answers to questions like whether a car was smoke free or if you could wiggle in a few extra miles, etc. That ability to contact is now gone. IF you...
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1.9
#855109
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TERRIBLE company. I am a host through Airbnb and love the all the new sharing apps out there. This one is DO NOT USE for sure. I returned my car in tip top shape yet the owner filed a claim. Turn states that it can withhold AT LEAST $300 even if you win the case!! It...
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Anonymous
Anonymous

Never use Turo, they charged me for damage and they did not show any evidence. I warn you that you can be next sufferer.

1.0
I didn't like
  • Some of the terms and conditions
#848258
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I thought it was an awesome idea to be able to rent a nice car for a decent price. Then I rented a very nice Jeep Wrangler and returned it without any damages. The car owner filed a false claim for 800 stating the vehicle was damanged. He posted Picts of a jeep that...
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Anonymous
Anonymous

Hi, Jonesbro!We had same, very similar problem.Still talking to Turo, but soon might be starting with lawers/finanical security authorities. Would you like to join the effort,...

#845375
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Well, check this out. I joined Turo. Didn't rent for a while. Decided to give them a try when I was out of town. Paid the rental fee plus a delivery fee, money came out instantly from my credit card. On the way to get the car I am told the owner canceled and my...
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Anonymous
Anonymous

Not true,, I am an owner with Turo since many years and Most of my customers are color people and not white .. please be fair .. I know they are restrict but it is a risky bus...

Anonymous
Anonymous

I would avoid Turo as there customer support is very poor

2.3
#834205
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They have changed their name from RelayRides to Turo. Rented out a Toyota Prius for 3 months. Car was in good condition, but major problem with the way Turo operates. They allowed a woman who doesn't own the car to create a Turo account and rent out the car with...
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1.7
#820848
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This company should be shut down. A couple of months ago, my car was totally unreliable until I could get it fixed, and I signed up for Relay Rides. I found a vehicle to rent for a week. In the middle of that week, I was informed that my own car wouldn't be ready when...
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Anonymous
Anonymous

If her name was Klyie you will always be treated this trash, ignored or get a cancelled membership!

#806181
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