Basically messed up my credit score & if not now, in future unless I pull whatever sum my debt with this company has reached. Try to see if the people are Indian, if you aren't then you'll probably be best off just going through Hertz or another option. I'm sorry, I...Read more
Short Review on November 19, 2016
My membership was decline, I met all the requirements. My account was hacked, I will never use your service again y'all can kiss my *** *** *** I will tell all my friends and family not to news Turo again they *** suck *** heads.
Denied - for no reason. I meet all of their requirements but was denied a membership. I gave them my social security number, address, photo of my license, photo of my face, and credit card information and they are unable to disclose a reason why. I understand this has...Read more
I have never expected such an unprofessional attitude from Turo. I was on hold by your customer representative from past 30 min so that I could connect to Miss Kristen in claims department but after waiting for so long my phone was disconnected by Turo. Not to mention...Read more
The turo website is now hobbled compared to what relay rides used to be. You used to be able to contact a car own to get answers to questions like whether a car was smoke free or if you could wiggle in a few extra miles, etc. That ability to contact is now gone. IF you...Read more
TERRIBLE company. I am a host through Airbnb and love the all the new sharing apps out there. This one is DO NOT USE for sure. I returned my car in tip top shape yet the owner filed a claim. Turn states that it can withhold AT LEAST $300 even if you win the case!! It...Read more
I thought it was an awesome idea to be able to rent a nice car for a decent price. Then I rented a very nice Jeep Wrangler and returned it without any damages. The car owner filed a false claim for 800 stating the vehicle was damanged. He posted Picts of a jeep that...Read more
Well, check this out. I joined Turo. Didn't rent for a while. Decided to give them a try when I was out of town. Paid the rental fee plus a delivery fee, money came out instantly from my credit card. On the way to get the car I am told the owner canceled and my...Read more
They have changed their name from RelayRides to Turo. Rented out a Toyota Prius for 3 months. Car was in good condition, but major problem with the way Turo operates. They allowed a woman who doesn't own the car to create a Turo account and rent out the car with...Read more
This company should be shut down. A couple of months ago, my car was totally unreliable until I could get it fixed, and I signed up for Relay Rides. I found a vehicle to rent for a week. In the middle of that week, I was informed that my own car wouldn't be ready when...Read more
Do you have something to say about RelayRides? What happened? What can we help you with?